Currently, there is no resolution.
Workaround:
To workaround this issue, remove the item from the
Reconfiguring state by updating SQL database against the item.
Note! Before making any changes to the SQL database, ensure to take a full backup.
To update all VMs which are stuck in a Reconfiguring state in vRealize Automation 6.x and 7.x:
- Connect to the vRealize Automation IaaS SQL Database using SQL Management Studio.
- Download the 71246_usp_CleanVirtualMachineReconfigure.zip file and install the usp_CleanVirtualMachineReconfigure.sql in the IAAS SQL Server database
- Open SQL Server Management Studio and login as VCAC/vRA database owner;
- Go to Object Explorer > Databases > Select VCAC/vRA database.
- Click File > Open > File and select usp_CleanVirtualMachineReconfigure file on query window.
- Click Execute or press the F5 key to install the stored procedure on VCAC database.
You see the "Command(s) completed successfully." message after the stored procedure is created within the vRA IaaS database.
- Execute the stored procedure: usp_CleanVirtualMachineReconfigure with the VMname as parameter.
- Go to Object Explorer > VCAC database > Programmability > Stored Procedures to list all stored procedures in vRA IaaS database.
- Right-click on the usp_CleanVirtualMachineReconfigure stored procedure and select Execute Stored Procedure.
- In the Execute Procedure window, input the virtual machine name in the Value column of VirtualMachineName parameter.
For example, EXEC [dbo].[usp_CleanVirtualMachineReconfigure] 'VirtualMachineName' - Click OK to execute the procedure.
- Go to UI under Items tab for the VM and cancel the Reconfigure request.