Search the VMware Knowledge Base (KB)
View by Article ID

VMware vCenter Server Appliance 5.5 sets a wrong hostname after deployment (2065275)

  • 40 Ratings


  • vCenter Server Appliance 5.5 has an incorrect hostname
  • The default SSL certificates generated for the vCenter Server Appliance are incorrect and contain one of these in the SubjectAltName field:

    • The DNS Name and IP address fields are the IP address of the vCenter Server Appliance.
    • The IP address fields contain the proper IP address but the DNS Name field contains the wrong Fully Qualified Domain Name (FQDN).

  • The Advance Settings of the vCenter Server Appliance from the vSphere Client or vSphere Web Client have the wrong FQDN in the VirtualCenter.VimApiUrl and VirtualCenter.VimWebServicesUrl keys


This issue occurs if during the initial deployment of vCenter Server Appliance 5.5 from OVF:
  • You configured a static IP address in the Network 1 IP Address field
  • You left the Hostname field blank
In this case, the reverse DNS lookup from the IP address is not performed correctly and the hostname is incorrectly set for the vCenter Server Appliance during the initial start-up process.


This is a known issue affecting VMware vCenter Server Appliance 5.5.
To work around this issue, set the desired vCenter Server Appliance hostname in the OVF properties during initial deployment. For more information, see Downloading and deploying the vCenter Server Appliance 5.x (2007619).

Additional Information

To be alerted when this article is updated, click Subscribe to Document in the Actions box.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 40 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)

Please enter the Captcha code before clicking Submit.
  • 40 Ratings