Search the VMware Knowledge Base (KB)
View by Article ID

Location of vSphere Storage Appliance log files (2003547)

  • 4 Ratings


This article provides the location of vSphere Storage Appliance (VSA) log files.


A VSA cluster consists of two or three ESXi hosts running the vSphere Storage Appliance, the VSA Manager extension of vCenter Server, and the VSA Cluster Service on vCenter Server. Each component has its own logs.

VSA Manager/Cluster service

The VSA Manager is an extension installed on the vCenter Server machine. It logs to a pair of files:

  • VSAManager.log – Main log for the VSA Manager service and describes the VSA cluster creation
  • zookeeper.log – Maintains a log of communication between cluster members
Note: In Windows the VSA Manager leverages the existing Tomcat Webserver on vCenter Server. You can find additional logs at C:\Program Files\VMware\Infrastructure\tomcat\logs\.

If you are using the standalone VSA Cluster Service, the logs are located in one of these directories:
  • Windows Server 2003 – %ALLUSERSPROFILE%\Application Data\VMware\VSA Manager\
  • Windows Server 2008 – %PROGRAMDATA%\VMware\VSA Manager\
  • Linux - /home/vmwarevcsadmin/

VSA Manager Installation

After the VSA Manager installer runs its course on vCenter Server, all the VSA logs should be contained in the %Temp% folder and its sub folders:

%Temp%\viminst.log ==> Installer custom action log
%Temp%\vim-vsa-msi.log ==> MSI installer log

VSA Automated Installer

During scripted creation of a VSA cluster using the VSA Automated Installer, logs are written to the %TEMP%\SVAManager.log file.
Additionally, the VSA Manager installation logs are written to the %TEMP%\vim-vsa-msi.log file.

vSphere Storage Appliance

The vSphere Storage Appliance logs and configuration files are located at:

  • /var/log/sva.log – Combined log for the vSphere Storage Appliance services
  • /var/log/sva/* – Logs for each of the vSphere Storage Appliance services
  • /var/log/messages – Log for the SUSE Linux appliance
  • /etc/sva/* – Configuration files

Upgrade (for VSA 5.x only)

It has the same logs as the installation, plus a few more:

%Temp%\sva\upgrade\logs\UpgradeTool.log ==> Logs containing all upgradetool.bat commands issued during upgrade
%Temp%\sva\upgrade\logs\VSAUpgrade.log ==> VSA cluster upgrade/rollback logs

Also if the upgrade fails, log bundles are created before and after the rollback operation. It includes all the logs mentioned above.

This is created in the normal log bundle location and named like

The bundle is not generated if the failure occurs during the upgrade audit, that is, before the real upgrade begins.

The logs bundle location is %ALLUSERSPROFILE%\VMware\VSA Manager\logs\

Diagnostic Information

For information on how to gather diagnostic information for VSA products, see Collecting diagnostic information from a vSphere Storage Appliance (VSA) cluster (2003549).

See Also

Update History

/ /2012 - Added information for VSA 5.1.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 4 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)

Please enter the Captcha code before clicking Submit.
  • 4 Ratings