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vSAN 6.6 通过磁盘升级到版本 5 失败,并显示错误“出现常规系统错误: 无法完成 Sysinfo 操作... (A general system error occurred: Unable to complete Sysinfo operation...)” (2151614)

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Symptoms

免责声明:本文为 vSAN 6.6 Ondisk upgrade to version 5 fails with the error "A general system error occurred: Unable to complete Sysinfo operation...)”(2151316) 的翻译版本。尽管我们会不断努力为本文提供最佳翻译版本,但本地化的内容可能会过时。有关最新内容,请参见英文版本。

  • 执行通过磁盘升级到版本 5 时,任务失败并立即显示以下错误:

    发生常规系统错误:无法完成 Sysinfo 操作。请参见 Vmkernel 日志文件了解详细信息。Sysinfo 错误:错误参数。请参见 VMkernel 日志了解详细信息。
    (A general system error occurred: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: Sysinfo error: Bad parameterSee VMkernel log for details.)

  • 在 vSphere Web Client 中,错误类似于:


  • 您会在 vCenter Server 中的 vSan 运行状况插件日志中看到类似以下内容的错误:
Traceback (most recent call last):
File "/usr/lib/vmware-vpx/vsan-health/pyMoVsan/VsanClusterPrototypeImpl.py", line 1492, in WaitForUpdateTask
WaitForTask(task)
File "/usr/lib/vmware-vpx/pyJack/pyVim/task.py", line 123, in WaitForTask
raise task.info.error
vmodl.fault.SystemError: (vmodl.fault.SystemError) {
dynamicType = <unset>,
dynamicProperty = (vmodl.DynamicProperty) [],
msg = 'A general system error occurred: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: Sysinfo error: Bad parameterSee VMkernel log for details.',
faultCause = <unset>,
faultMessage = (vmodl.LocalizableMessage) [],
reason = 'Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: Sysinfo error: Bad parameterSee VMkernel log for details.'
}

注意:vSan 运行状况插件日志位于以下位置,具体取决于已安装的 vCenter Server 版本:
    • Windows:
      %ProgramData%\VMware\vCenterServer\logs\vsan-health\
    • VCVA:
      /var/log/vmware/vsan-health

Resolution

该问题在 vSAN 6.61 (vSphere 6.5 Update 1)(可从 VMware Downloads 获取)中已解决。

要在不升级的情况下临时解决此问题,请临时启用重新同步限制。

要启用重新同步限制并触发通过磁盘升级:

  1. 在 vSphere Web Client 中,导航到 vSAN 群集。
  2. 选择监控选项卡,然后单击 vSAN
  3. 选择重新同步组件,然后单击重新同步限制
  4. 选中为重新同步组件流量启用限制复选框。
  5. 执行通过磁盘升级。
  6. 禁用重新同步限制。

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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