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How to view the Subscription Service Detail Page in My VMware (2151125)

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This article provides information about viewing your Subscription Service details page in My VMware.


To view your Subscription Service details:

  1. Log in to My VMware.
  2. Select the Manage Services navigation tile in the upper right corner of the page.
  3. In the next page, click the Service Name of the  Subscription service you want to view.

In the Subscription Service Detail page, you can:

  • View your account details such as:
    • Status
    • Service ID
    • Start Date
    • Offering Partner
    • Bill Day
    • Payment Method
    • Fund Name
    • Fund Expiration
    • Usage Spend Notification
    • Service Owner
    • Support Level

  • Expand the Manage Service dropdown menu to edit your payment method, change the Service Owner, Manage Users, edit the Usage Spend Notification, and more.

  • Export your Subscription Service details to a CSV file using the Export link on the right side. For more information, see Exporting data to a CSV file in My VMware (2045109).

Expand the Manage Service dropdown to:

  • Edit Usage Spend Notification

This optional notification allows Service Owners to receive an email when spending reaches a set amount.

To set a new Usage Spend Notification:
  1. Click No value entered beside Usage Spend Notification.

    Note: A window opens allowing you to set up to two notifications for different usage amounts.

  2. Click Save.
To reset a Usage Spend Notification:
  1. Click on the amount link next to Usage Spend Notification.

    A window opens allowing two notifications for different usage amounts.
  2. Click Save.

Usage & Cost tabs

The central section of the page is divided into two tabs:

  • Current Usage & Cost: Displays your:
    • Usage and cost reported
    • Estimated cost-to-date

  • Past Usage & Cost: Displays all the resources used for your OnDemand Subscription Service, including usage and total cost.

Within each tab, you can select the specific type of usage and cost information you want to view by:

  • Clicking carousel items to display different graphs.
  • Scrolling with the right and left arrows around the graphs on the screen to change the graphs displayed.
  • Selecting the year and information you want to view from the dropdown menus.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


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