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Licenses are missing and services are down on the secondary nodes in vRA 7.3 multi node configuration (2150833)

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  • When you reboot or start appliances at the same time in upgraded or new installed vRA 7.3 environment with 3 appliances in the cluster, the license are missing and services do not register on the secondary nodes.
  • This issue occurs when you follow the startup procedure from the vRA 7.3 Managing vRealize Automation Guide.


This article describes startup order in vRealize Automation 7.3. 


This is a known issue affecting VMware vRealize Automation 7.3.
Currently, there is no resolution.

To work around this issue:

  1. Start the master vRA VA node.
  2. Wait until the licensing service is up and REGISTERED.
  3. Start the remaining vRA VA nodes of the cluster.

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