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Error "SSL Certificate add failed, Error: 183" while installing vRA (2150521)

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Symptoms

  • vRealize Automation (vRA) installation fails on Manager Service.
  • Installation was performed with the same components previously and had to be reverted. 
  • Re-installation on the manager service server fails with the following error:

    SSL Certificate add failed, Error: 183
    Cannot create a file when that file already exists

Cause

In the event of vRA installation failure we do not provide uninstallers that will revert the environment to a pre-install state;
 
The msi/wix uninstallers only revert the created binaries but do not modify custom activities like bindings, catalog types, solution clients, etc. 

Resolution

To work around the issue:
 
Note: Take a snapshot or backup of your vRealize Automation (vRA) environment.
 
  1. Log in to the failing server with administrative privileges.
  2. Open up an administrative command prompt and run this command to remove the certificate mapping:

    netsh http delete sslcert ipport=0.0.0.0:443

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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