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Cannot browse OU during virtual desktop pool customization (2150420)

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You must enter the OU information when you use the desktop pool creation wizard for instant clones or linked clones. The OU’s in the environment must adhere to the specifications provided in RFC 2253 at

Non-compliant RFC names in the OUs leads to “InvalidNameException” errors such as in the logs below:

2016-08-30T15:34:35.985-04:00 DEBUG (0398-174C) <ajp-nio-8009-exec-9> [ADContainer] Error while retrieving rdn
javax.naming.InvalidNameException: Invalid name: OU=30\\+ days since last logon (stale),OU=Transition User Accounts,OU=SyncAccounts,OU=Navy,DC=med,DC=ds,DC=osd,DC=mil
 at javax.naming.ldap.Rfc2253Parser.doParse(
 at javax.naming.ldap.Rfc2253Parser.parseDn(
 at javax.naming.ldap.LdapName.parse(


To fix this problem, you must change the OU names in the AD environment to make them compliant with RFC 2253.

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