Search the VMware Knowledge Base (KB)
View by Article ID

vCenter HA failover does not start services set to manual (2150406)

  • 1 Ratings

Symptoms

  • When a vCenter HA fail-over occurs, services set to Manual do not restart automatically.
  • The services can be started manually without error.

Cause

This is by design as vMon will honor the start-up type of the service when orchestrating the service start-up during a vCenter HA fail-over.

The startup type for services is replicated between vCenter HA Nodes. The running state of a service is not taken into account when a fail-over occurs. Services with the startup type Manual will not automatically start on the node after a fail-over completes. 

For example, if the vmware-updatemgr is set to Manual (Automatic by default) it will also be set to Manual on the Passive node and therefore will not start automatically after a fail-over event.

Resolution

To ensure all running services are started during a vCenter HA fail-over, set the start-up type of the services to Automatic.

For more information on controlling the start-up type of vCenter Server services refer to Edit the Startup Settings of a Service section of the Using the vSphere Web Client to Configure the vCenter Server Appliance guide.

Notes:
  • VMware does not recommend modifying the start-up type of any services that by default are set to Automatic as these will be required for normal vCenter Server operations. 
  • Some services default to Manual and include:
    • VMware vSphere Authentication Proxy
    • VMware vSphere ESXi Dump Collector
    • Auto Deploy and ImageBuilder
These services should have their start-up type modified to Automatic if they are in use in the environment.  

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)




Please enter the Captcha code before clicking Submit.
  • 1 Ratings
Actions
KB: