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Unable to install Mirage Management Server because Secondary Logon Service is disabled (2150372)

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  • Mirage management server fails to install at Setting default VMware Mirage Server Policies: default minimal set stage.
  • You see the message:
Quiet exec failed: Failed running process


This issue occurs when the Secondary Logon service is enabled for the Mirage installer to work, simultaneously impersonate, and run multiple commands to complete the installation.


To resolve this error, ensure that the windows service Secondary Logon is enabled (which is the default value after installing Windows Server):
  1.  Go to the Administrative Tools -> Services -> Secondary Logon -> Properties
  2. Ensure that the Startup type is set to Manual. 

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