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UPDATED - VMware Identity Manager Cloud Hosted IP Addresses Change (2149884)

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Note: June 12, 2017 - Americas (for tenant URL ending in vmwareidentity.com) Region       The IP addresses for Access Gateway User/Admin Portal and Android SSO Certificate Authentication Proxy originally mentioned in this KB article for changes to be made on May 15, 2017 are no longer accurate and should not be used. Those IP addresses were reassigned before the migration of the VMware Identity Manager US data center gateway services. A new set of IP addresses were allocated. The new migration date for Americas is on or about June 26, 2017.  See KB Article  2150497 for accurate IP addresses.

All the other IP addresses described in this KB for the Americas, EMEA, and  APAC are still correct. EMEA and APAC are already migrated over to the IP addresses listed below.


Solution

To function properly, the VMware Identity Manager Connector must have total access to all VMware Identity Manager Cloud Hosted service destination  IP addresses. If you are using the connector, make sure that you have whitelisted the following IP addresses in your server policy; based on the region your tenant is in.

For New Destination IP address:Port number of Americas Access Gateway User/Admin Portal and Android SSO Certificate Authentication Proxy, see
KB Article  2150497.


VMware Identity Manager Region

Service

Current Destination IP addresses: Port Number

New Destination IP addresses: Port Number

Americas (for tenant URL ending in vmwareidentity.com)

Access Gateway

User/Admin Portal

23.92.225.71: 443

192.240.157.233: 443


Android SSO

Certificate Authentication Proxy

23.92.225.52: 5262/443

192.240.157.43: 5262/443


iOS SSO

Same as New IP addresses

52.36.202.181: 88

52.32.48.88: 88

EMEA (for tenant URL ending in vmwareidentity.eu)

Access Gateway

User/Admin Portal

92.246.244.207: 443

46.244.44.178: 443

52.215.70.197: 443
52.213.37.126: 443
52.49.16.90: 443

Android SSO

Certificate Authentication Proxy

92.246.242.189: 5262/443

46.244.47.160: 5262/443

52.214.204.210: 5262/443

34.252.250.199: 5262/443

54.77.22.25: 5262/443

iOS SSO

Same as New IP addresses

34.248.176.155: 88

52.209.194.16: 88

APAC (for tenant URL ending in vmwareidentity.asia)

Access Gateway

User/Admin Portal

144.130.50.214: 443

 

54.64.18.250: 443
52.192.96.5: 443
54.92.109.160: 443

Android SSO

Certificate Authentication Proxy

144.130.50.127: 5262/443

52.192.43.61: 5262

52.196.34.202: 5262

52.197.152.125: 5262

iOS SSO

 Same as New IP addresses

13.112.204.39: 88

Some customers whitelist VMware Identity Manager Cloud Hosted service source IP addresses to manage inbound communication from services to connectors.


VMware Identity Manager Region

Service

Current Source IP addresses: Port Number

New Source IP addresses: Port Number

Americas (for tenant URL ending in vmwareidentity.com)

Access Gateway

 

23.92.225.71: 443

23.92.224.38: 443

35.165.250.247: 443

35.166.107.136: 443

35.163.252.224: 443

EMEA (for tenant URL ending in vmwareidentity.eu)

Access Gateway

144.130.50.214: 443

34.249.71.118: 443

34.249.185.30: 443

34.249.151.101: 443

APAC (for tenant URL ending in vmwareidentity.asia)

Access Gateway

92.246.244.207: 443

13.112.98.195: 443

13.112.78.123: 443

Required VMware Identity Manager Domains

If your company whitelists domains, add the following domains to your list of allowed domains.

  • ·        *.vmwareidentity.com (for tenant URL ending in vmwareidentity.com)
  • ·        *.vmwareidentity.eu (for tenant URL ending in vmwareidentity.eu)
  • ·        *.vmwareidentity.asia (for tenant URL ending in vmwareidentity.asia)

Actions required

In order to ensure uninterrupted access to VMware Identity Manager Cloud Hosted tenant, add the new IP addresses to your whitelists immediately.

Migration for EMEA was completed on May 2, 2017
Migration for APAC was completed on June 1, 2017

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To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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