Search the VMware Knowledge Base (KB)
View by Article ID

Trouble backing up vSAN and VVol datastores with VDP 6.1.3 or VADP 6.5 (2149271)

  • 0 Ratings
Language Editions


  • VMware Data Protection (VDP) 6.1.3 and other backup software based on VDDK 6.5 may appear to stall out before completion.
  • Upon examination, the backup process has crashed and the job must be cancelled.
  • With some software, the ESXi host loses connectivity and enters a not responding state.
  •  Taking a snapshot displays this error:

     you do not have access rights to this file.


This issues occurs with VVol and vSAN datastores when the backup software has selected SAN transport, which is not supported for VVol and vSAN.
 The backup software selects this transport either because SAN was explicitly chosen, or because software accepted SAN as the default transport. In earlier releases this was not an issue, but in VDDK 6.5 the default value is not correctly interpreted for a virtual backup proxy.


Currently, there is no resolution.

To work around this for a virtual proxy, find the backup software configuration file and add these line to disable checking for default transport mode:

For VDP, /usr/local/avamarclient/var/vddkconfig.ini is the configuration file.

See Also

Language Editions


Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 0 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)

Please enter the Captcha code before clicking Submit.
  • 0 Ratings