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Windows Server Core VM fails to display the cmd prompt (2149216)

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Symptoms

  • Windows Server Core VM running on hardware version 11 fails to display the cmd prompt.
  • Virtual machine console shows black screen and a blinking cursor.

    Note: This issue is observed when using vSphere Client and vSphere Web Client.

  • In the vmware.log file, you see entries similar to:

    2016-12-12T21:25:54.326Z| vmx| I120: Tools_SetGuestResolution: Sending rpcMsg = Resolution_Set 1920 993
    2016-12-12T21:25:54.407Z| mks| W110: VNCENCODE 130 failed to allocate VNCBlitDetect
    2016-12-12T21:25:54.407Z| mks| W110: VNCENCODE 130 failed to allocate VNCBackBuffer
    2016-12-12T21:25:54.886Z| vcpu-1| I120: VigorTransport_ServerSendResponse opID=365ad60a-81-90fe seq=789: Completed MKSVMX request.
    2016-12-12T21:25:57.186Z| vmx| I120: VigorTransportProcessClientPayload: opID=3e417f72-73-9112 seq=816: Receiving MKS.SetGuestResolution request.

    Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Resolution

Currently, there is no resolution.

To work around this issue:

  1. Click inside the console until minimize or maximize button appears.
  2. Click either of the buttons to resize the cmd window.

Additional Information

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Tags

windows core 
console 

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