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False "Virtual SAN health" alarms triggered, Web Client/RVC checks return a green/passed state (2149167)

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Symptoms

  • You see these vSAN health alarms triggered in the vSphere Web Client:
    • Virtual SAN health Alarm 'Stats DB object'
    • Virtual SAN health Alarm 'Virtual SAN Performance Service health'
    • Virtual SAN health Service Alarm for Overall Health Summary
  • The vSphere Web Client vSAN health icons reports green status.
  • The RVC test vsan.health.health_summary shows as Passed

Cause

This issue occurs because the vCenter Server connection stub status is not refreshed when vCenter Server performs a cluster health summary check. When calling from the vSphere Web Client UI/RVC/API, there is no issue reported as the connection stub is refreshed.

Resolution

This is a known issue with vSAN 6.1 and later. Currently, there is no resolution.

Note: Provided that the Web Client UI and RVC checks are in a green / passed state, the alarms can be safely ignored.


Tags

Stats DB object, Virtual SAN Performance Service health, Service Alarm for Overall Health Summary

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