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Hardware changes to a VM fail in vCloud Director with the error: PBM error occurred during PreMigrateCheckCallback (2149108)

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Symptoms

  • Making a hardware change to a virtual machine in vCloud Director fails with the error:
[ a7b3753c-7bbc-4eb7-8bab-f988adf6ba1e ] A general system error occurred: PBM error occurred during PreMigrateCheckCallback: vmodl.fault.InvalidArgument;

vCenter Server task (moref: task-5271236) failed in vCenter Server '' (c32898a5-dabe-4d95-98aa-f3b9d5849232).
- A general system error occurred: PBM error occurred during PreMigrateCheckCallback: vmodl.fault.InvalidArgument;

  • In the C:\ProgramData\VMware\vCenterServer\logs\vmware-vpx\vpxd.log file, you see entries similar to:
2017-02-03T15:43:49.570+01:00 error vpxd[166784] [Originator@6876 sub=pbm opID=vcd-a7b3753c-7bbc-4eb7-8bab-f988adf6ba1e;activity=urn:uuid:ec338913-efa8-43f5-94b4-3b9dd17fc46d-32-33] PBMCallback: PbmCallBack::FillRelocateSpecWithSourceVmDisk: Invalid disk vm-30284:2002 profile setting. Host and datastore are not changed. May use VM reconfig instead
2017-02-03T15:43:49.570+01:00 error vpxd[166784] [Originator@6876 sub=pbm opID=vcd-a7b3753c-7bbc-4eb7-8bab-f988adf6ba1e;activity=urn:uuid:ec338913-efa8-43f5-94b4-3b9dd17fc46d-32-33] PBMCallback: PbmService::HandleInternalFaultMessage: PBM error occurred during PreMigrateCheckCallback: vmodl.fault.InvalidArgument;

2016-12-21T10:41:57.826+01:00 error vpxd[04304] [Originator@6876 sub=pbm opID=vcd-b0e380d8-a945-405f-955f-a45d0dedb5bc;activity=urn:uuid:2d3c6c42-c2bc-4810-8e8d-90143a965825-a2-e5] PBMCallback: PbmCallBack::FillRelocateSpecWithSourceVmHome: VM PbmCallBack::FillRelocateSpecWithSourceVmHome: Invalid VM home profile setting. Host and datastore are not changed. May use VM reconfig instead
2016-12-21T10:41:57.826+01:00 error vpxd[04304] [Originator@6876 sub=pbm opID=vcd-b0e380d8-a945-405f-955f-a45d0dedb5bc;activity=urn:uuid:2d3c6c42-c2bc-4810-8e8d-90143a965825-a2-e5] PBMCallback: PbmService::HandleInternalFaultMessage: PBM error occurred during PreMigrateCheckCallback: vmodl.fault.InvalidArgument;

2016-12-21T10:41:57.852+01:00 error vpxd[04304] [Originator@6876 sub=vpxLro opID=vcd-b0e380d8-a945-405f-955f-a45d0dedb5bc;activity=urn:uuid:2d3c6c42-c2bc-4810-8e8d-90143a965825-a2-e5] [VpxLRO] Unexpected Exception: vmodl.fault.SystemError
2016-12-21T10:41:57.852+01:00 info vpxd[04304] [Originator@6876 sub=vpxLro opID=vcd-b0e380d8-a945-405f-955f-a45d0dedb5bc;activity=urn:uuid:2d3c6c42-c2bc-4810-8e8d-90143a965825-a2-e5] [VpxLRO] -- FINISH task-internal-793610
2016-12-21T10:41:57.852+01:00 info vpxd[04304] [Originator@6876 sub=Default opID=vcd-b0e380d8-a945-405f-955f-a45d0dedb5bc;activity=urn:uuid:2d3c6c42-c2bc-4810-8e8d-90143a965825-a2-e5] [VpxLRO] -- ERROR task-internal-793610 -- -- VmprovWorkflow: vmodl.fault.SystemError:
--> Result:
--> (vmodl.fault.SystemError) {
--> faultCause = (vmodl.MethodFault) null,
--> reason = "PBM error occurred during PreMigrateCheckCallback: vmodl.fault.InvalidArgument;
--> ",
--> msg = ""
--> }
--> Args:
-->

Note: This log excerpt is an example. Date, time, and environmental variables may vary depending on your environment.

 

Cause

This issue occurs when, as a part of the hardware reconfiguration, first attempt to relocate a virtual machine is made where the host and datastore do not change.

Resolution

This is a known issue in VMware vCloud Director that can affect the ability to make hardware changes to a virtual machine.

Currently, there is no resolution or workaround.

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