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Some non-English keyboard layout keys do not work as expected in the VMware HTML Console 2.1 (2149039)

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Symptoms

In the VMware HTML Console 2.1, some keys do not work in non-English keyboard layouts

Purpose

This is a list of non-English keyboard layout keys that do not work as expected in the VMware HTML Console 2.1.

Resolution

The following keys in the non-English keyboard layouts are not mapped correctly in a virtual machine. When you press the following keys with non-English Windows or Mac keyboard, the keys might not work, or a wrong key might be entered in the WebMKS console.

Japanese Windows Keyboard
  • Application Key, PrtScrn, Scroll Lock, ¥, 半角/全角, 英数, 変換, 無変換, カタカナひらがな
  • All keys in numeric keypad when Hiragana/Full-width Katakana/KANA is enabled
  • All keys when Hiragana/Full-width Katakana/KANA is enabled (Host Client only) Workaround: Open the VM console in a new browser tab
IE only:
  • F1
Firefox only:
  • \(ろ) when Kana is enabled
  • F7, F10
German (Germany) Windows Keyboard
  • Application Key, PrtScrn, Scroll Lock keys, F11
  • 7, 0, +, accented letters, all keys in numeric keypad when Caps Lock is enabled
  • Input ´, `, ^ twice or fourth
  • Keys input with Alt Gr
IE only:
  • F1
Firefox only:
  • F7, F10 ,F12
Portuguese (Portugal) Windows Keyboard
  • +,Ç, º, <, -, Application Key, PrtScrn, Scroll Lock keys
  • Keys input with Shift or Alt Gr
  • Accents and Accented letters
IE only:
  • F1
Firefox only:
  • F7, F10 ,F12

Italian Windows Keyboard
  • Windows Key, Application Key, Left Arrow, End, F1, F12 and PrtScrn, Scroll Lock 
  • Accents and accented letters with Caps Lock on
  • Keys input with Alt Gr
  • Keys input with Right Alt + Shift  

Spanish (Spain) Windows keyboard
  • Application Key, PrtScrn, Scroll Lock keys
  • Accents and Accented letters
  • Input ´, `, ^ twice or fourth
  • Keys input with Alt Gr
IE/Chrome only:
  • F1
Firefox only:
  • End key, F12

Japanese Mac Keyboard
  • Enter, F11, 英数, Clear, =,  Alt+カタカナ
  • All keys in numeric keypad when Hiragana/Full-width Katakana/KANA is enabled
  • All keys when Hiragana/Full-width Katakana/KANA is enabled (Host Client only)
    Workaround: Open the VM console in a new browser tab
  • All keys with Linux guest OS when using KANA Hiragana.
Chrome only:
  • Need to press Caps Lock twice to enable Caps Lock

German (Germany) Mac Keyboard
  • F11, Clear.
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
  • Numeric key pad when Caps Lock on
  • Accents and Accented letters
Chrome only:
  • Need press Caps Lock twice to enable Caps Lock
Firefox only
  • Numeric key pad
  • F7

Portuguese (Portugal) Mac Keyboard
  • §, ~ ,   \,  «, », º, ~,  /, *, |, ±, F11, F7, Clear, = on numeric key pad
  • Accents and Accented letters
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
Chrome only:
  • Need to press Caps Lock twice to enable Caps Lock
Italian Mac Keyboard
  • CMD, F11, F12, Left Arrow, End, Clear
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
  • Accented letters when Caps Lock on
Chrome only:
  • Need to press Caps Lock twice to enable Caps Lock

Spanish (Spain) Mac keyboard
  • F11, Clear
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
  • Accents and accented letters
Chrome only:
  • Need to press Caps Lock twice to enable Caps Lock
  • º, ¡,`,+, ñ ,´,ç ,< , -, shift + keys, Symbols on numeric key pad


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