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Uninstalling VMware tools in windows 10 with EFI firmware displays black screen (2148515)

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Symptoms

  • You see black screen while uninstalling VMware tools on Windows 10 with EFI firmware.
  • You see a black screen in the middle of the VMware tools uninstallation process.

Purpose

This article provides steps to work around the issue when uninstalling VMware tools in windows 10 with EFI firmware displays black screen.

Resolution

This is a known issue affecting ESXi 5.5 and 6.0 GA.

Currently, there is no resolution.
 
To work around this issue, use any one of these options:
  • Power off and power on the virtual machine.
  • Install VMware tools version 10.1.0 and later.

Additional Information

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See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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