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Cannot reconnect to allocated View Desktop when using USB redirection (2148409)

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Symptoms

When using USB redirection, you may observe these issue:

  • You cannot reconnect to allocated View Desktop.
  • When reconnecting to VDI machine, you are assigned to a new View Desktop instead of allocated View Desktop. 
  • VMware Horizon View Agent service unexpectedly restarted and following messages are recorded in View Agent debug log:

    T17:52:54.823+09:00 DEBUG (0158-0F28) <MessageChannel ReceiveThread> [ws_vhub] vhublib: Cancel get item, handle: 20243904, status: 0x0
    T17:52:54.823+09:00 DEBUG (0158-0FF0) <UsbForwarderThread> [ws_vhub] vhublib: Get next item cancelled, handle: 000000000134E5C0
    T17:52:55.026+09:00 DEBUG (05C8-03B8) <Thread-1336> [EventLoggerService] Info_Event:[AGENT_SHUTDOWN] "The agent running on machine DESKTOP-01 has shut down, this machine will be unavailable": Source=com.vmware.vdi.events.client.EventLogger, Time=Mon Dec 14 17:52:55 JST 2016, Severity=INFO, Node=DESKTOP-01.test.local, PoolId=pool1, MachineName=DESKTOP-01, MachineId=e1234567-de12-1abc-8c99-dfa36fc5cccd, Module=Agent, Acknowledged=true

Resolution

This is known issue in Horizon View 7.0 and View Agent 6.2.2. 

This issue is resolved in Horizon View 7.0.1 / View Agent 6.2.3 and later.

To download, refer VMware Horizon View.

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