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Unable to log in to Log Insight as a member of an AD group defined in Log Insight (2148045)

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When Active Directory Integration is configured on vRealize Log Insight and access to vRealize Log Insight for an AD group with capital letters in the group name is granted, you experience these symptoms:
  • Log in to vRealize Log Insight UI with a user member of the AD Group fails.
  • In the /storage/var/loginsight/ui_runtime.log file, you see entries similar to:

    [2016-08-29 17:53:32.365+0000] ["http-nio-443-exec-1"/ WARN] [com.vmware.loginsight.web.actions.misc.LoginActionBean] [User login failure: Bad username/password attempt (username: xxxxxxx)] The user does not belong to any permitted groups

  • Login works fine if the permission granted to the AD user account directly instead of using AD group.


This issue occurs because vRealize Log Insight 3.6 is case sensitive in handling AD group names, which results in login failure if the group name contains capital letters.


This is a known issue affecting vRealize Log Insight 3.6.

This issue is resolved in vRealize Log Insight 4.0, available at VMware Downloads.

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