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Modifying the VXLAN port in NSX fails (2147638)

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Symptoms

After upgrading from VMware vCloud Networking and Security 5.5.x to NSX for vSphere 6.2.x, you experience these symptoms:
  • Navigating to Installation > VXLAN Transport to modify the NSX VXLAN port fails.
  • You see the error:

    Internal Server error has occurred.

Cause

This issue occurs due to a stale entries in the vShield Manager database that NSX Manager inherited during the upgrade.

Note: This issue may also occur with initial installs of older version of NSX for vSphere 6.1.x and then upgraded from 6.2.x to later versions.

Resolution

To resolve this issue, contact VMware Support and quote this Knowledge Base article ID (2147638) in the problem description.
For more information, see How to file a Support Request in My VMware (2006985).

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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