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VC/hostd/vmx are out of sync when using vCloud Director (2146877)

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Symptoms

  • VMs are being detected out of sync when using vsan.check_state in RVC.
  • vCloud Director is used in the environment and VMs are created by vCD.

Cause

BIOS UUIDs in vCloud Director are not unique when virtual machines are deployed from catalog templates.
VSAN health checking has a requirement for unique bios.uuids
Duplicate bios.uuids will give false positives for vsan.check_state.

Resolution

To resolve this issue:
  1. Edit the vmx and comment or delete the bios.uuid line.
  2. Log in to the ESXi host.
  3. Run the following command to identify the vmid

    vim-cmd vmsvc/getallvms

  4. Run the following command to refresh the vmx after changes:

    vim-cmd vmsvc/reload vmid

  5. Run the vsan.check_state command again in RVC.

    In addition, ensure to check that the value of CloneBiosUuidOnVmCopy is set to 0 while using vSAN. For more information, see the Knowledge Base article BIOS UUIDs in vCloud Director are not unique when virtual machines are deployed from catalog templates (2002506).

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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