Search the VMware Knowledge Base (KB)
View by Article ID

Right-click menus in vSphere Web Client 6.0 in Internet Explorer 11 displays the Adobe Flash settings drop-down (2139278)

  • 10 Ratings

Symptoms

  • You are using the vSphere Web Client in Internet Explorer 11
  • The Adobe Flash player setting menu opens up after right-clicking in vSphere Web Client
  • The Adobe Flash player plugin version in Internet Explorer 11 is newer than 11.8.800.133
  • The vSphere Web Client works as expected and users are able to login successfully

Cause

This is caused by Adobe Flash incompatibility with vSphere Web Client 6.0 in Internet Explorer 11.

Resolution

This is a known issue affecting vSphere Web Client 6.0. 

Currently, there is no resolution.

To work around this issue use one of these:
  • Uninstall Windows Security Update for Internet Explorer Flash Player.  For more information, see the Microsoft knowledge base article KB3089023.
  • Set Internet Explorer 11 compatibility mode to Internet Explorer 10: 
    1. under Tools > F12 Developer Tools
    2. Click the Emulation tab.
    3. Set Document Mode to 10.

      For more information, see https://msdn.microsoft.com/en-us/library/dn255001(v=vs.85).aspx

  • Use Google Chrome or Mozilla Firefox.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 10 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)




Please enter the Captcha code before clicking Submit.
  • 10 Ratings
Actions
KB: