Search the VMware Knowledge Base (KB)
View by Article ID

Configuring VMware Identity Manager fails with the error: Invalid organization name (2135953)

  • 12 Ratings

Symptoms

  • Cannot configure VMware Identity Manager.
  • Configuring VMware Identity Manager does not proceed beyond the database configuration.
  •  The error can also be encountered if you attempt to deploy the appliance with an underscore in the host name. 
  • You see the error:
Invalid organization name. Chosen name (null) includes invalid characters. 

Cause

This issue occurs when you access the VMware Identity Manager appliance with an IP address in the URL instead of Fully Qualified Domain Name (FQDN).

Resolution

To resolve this issue, access the VMware Identity Manager appliance using Fully Qualified Domain Name(FQDN) in the URL and not the IP address.

Note: Ensure that the forward and reverse lookup zone for the FQDN are configured in Domain Name System(DNS).

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 12 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)




Please enter the Captcha code before clicking Submit.
  • 12 Ratings
Actions
KB: