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VMware vCenter Server Service fails to start with the error: "Error 1075: The dependency service does not exist or has been marked for deletion" (2132502)

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Symptoms

  • You are unable to login to VMware vCenter Server using the VMware vSphere Client
  • The VMware vCenter Server service fails to start with the error:

    Error 1075: The dependency service does not exist or has been marked for deletion.

  • The VMware VirtualCenter Management Webservices service fails to start with the error:

    Error 1068: The Dependency service or group failed to start.

Cause

This issue occurs if the VMware vCenter Server service is dependent on a service that no longer exists.

Resolution

To resolve this issue, remove the stale service dependency for the VMware VirtualCenter Server service.

To remove the stale service dependency for the VMware VirtualCenter Server service:

Note: This procedure modifies the Windows registry. Before making any registry modifications, ensure that you have a current and valid backup of the registry and the virtual machine. For more information on backing up and restoring the registry, see the Microsoft Knowledge Base article 136393.  
  1. Log in the server with VMware vCenter Server with an administrative user.
  2. Click Start > Run and type regedit and click OK.
  3. Navigate to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > vpxd.
  4. Modify the DependOnService key and make note of the services listed.
  5. Click Start > Run and type:

    services.msc

  6. Compare the services lists with the information from step 5.
  7. Navigate back to the Microsoft Registry Editor form step 5 and remove any service that did not match in step 6.
  8. Click OK.
  9. Restart the server.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

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