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Installation order of End User Computing Agents for User Environment Manager (UEM) and App Volumes (2118048)

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Purpose

Installation of various user experience, environment and VDI agents can cause unexpected issues of fail completely if installed in the incorrect order.

Resolution

In order to ensure the correct interoperability between components, follow the installation order as documented:

  1. Hypervisor Tools
  2. VDI Agent
  3. VMware User Environment Manager (UEM) Agent (formerly Immidio Flex+)
    • If VMware UEM is not deployed in the environment, skip this step

  4. VMware App Volumes Agent
    • If VMware App Volumes is not deployed in the environment, skip this step
Note: When installing, ensure that the installation user is not affected by a UEM GPO

See Also

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