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vRA loses storage information after manually migrating a VM in SDRS cluster (2114359)

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  • Storage Migration of VMware vCloud Automation managed virtual machines results in missing storage information
  • The Resources tab within the reservation shows incorrect allocation detail
  • The Storage tab of Managed Machines shows:

    No data to display

  • In the vCloud Automation UI Log viewer, you see entries similar to:

    <YYYY-MM-DD>T<HH-MM-SS>[Warning]: Storage 'DATASTORE1' detected in managed vm '[machine-name]' is not defined in reservation
    <YYYY-MM-DD>T<HH-MM-SS>  [Error]: [machine-name]: Can not handle primary storage change: Storage reservation for [DATASTORE1] does not exist, or not selected in current reservation [reservation-name]


This issue is resolved in vRealize Automation 7.0, available at VMware Downloads.

To work around this issue if you do not want to upgrade, set the affected virtual machine automation level to Fully Automated and re-run data collection.

To change the automation level using the vSphere Client:
  1. Log in to vCenter Server as an administrator.
  2. Right-click the Datastore Cluster and select Edit Settings.
  3. Click Virtual Machine Settings.
  4. Set the automation level of the affected machine to Fully Automated.
  5. Run a data collection on the compute resource in vRealize Automation.

To change the automation level using vSphere Web Client:
  1. Log in to vCenter Server as an administrator.
  2. Click Storage and expand your datacenter.
  3. Click Manage and navigate to the Settings tab.
  4. Click VM Overrides and select the affected virtual machine.
  5. Click Edit.
  6. Select Fully Automated from the Storage DRS Automation Level dropdown.
  7. Click OK.
    The Reservation and Managed Machines information will now be corrected.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


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