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Logon failure: the user has not been granted the requested logon type at this computer. (2108331)

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Symptoms

When logging on from a Horizon Client to a desktop running View Agent Direct-connection you receive the following error message:

Logon failure: the user has not been granted the requested logon type at this computer.

Cause

This can happen if the desktop policy titled Access this computer from the network has been modified from the default values and that the users and groups listed in this policy no longer contain the user or group entries for the particular user logging on. This normally won't happen as the default values for this policy include "Users" and "Everyone" access groups.

Resolution

To resolve this issue, edit the Access this computer from the network local policy on the desktop to restore the "Users" access group or add one or more user and group values to provide the required access.  Alternatively this can be configured using Group Policy.  
These configuration settings are found under Computer Configuration > Windows Settings> Security Settings > Local Policies > User Rights Assignment.

For more information on editing computer policies, see the Microsoft TechNet article Local Group Policy Editor.

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