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To track a user back to a session and a desktop (2100265)

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Purpose

This article provides steps to track a user back to a session and a desktop.
 
Note: This article is applicable to the following products:
  • VMware Horizon DaaS Bundle (VDI/RDSH Edition)
  • VMware Horizon Cloud with Hosted Infrastructure (formerly known as VMware Horizon Air Cloud-Hosted)
  • VMware Horizon DaaS On Premise Platform

Resolution

To track a user back to a session and a desktop:
 
Note: The FDB and EDB does not contain any user account names or passwords. The user GUID for desktop sessions are associated.
  1. When a user authenticates on the user portal, the user account name and the associated GUID are logged.

    For example:

    Run this command:

    grep -i jsmith desktone.log

    You see output similar to:

    2012-11-26 15:00:00,126 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[http-443-32] User: jsmith authenticated, guid:5a07a6290893f342ba7864bcdf51131g

    Note: Ensure to make a note of the GUID.

  2. Connect to the tenant EDB and run this query:

    select * from t_vm_session where user_id='GUID_from_log_file';

    Note: Ensure to make note of the vm_id.

  3. To determine the desktop name associated with this session, run this query:

    select name from t_general_machine where id='vm_id_from_previous_query';

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