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Recommended restart cycle of the VMware Horizon View environment (2099852)

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Purpose

This article provides the steps to restart the VMware Horizon View environment when the View Connection Servers are out of sync.

Resolution

Recommended restart cycle for the Horizon View environment:
  1. Shut down all the Security Servers.
  2. Shut down all the Connection Servers.
  3. Shut down the vCenter/Composer Server.
  4. Power on vCenter Server.

     Note: It may take more than 10 minutes. Ensure that all the automatic and delayed start services are started.

  5. Power on all the Connection Servers one by one.

    Note: Ensure that all the services are started before powering on the next Connection Server.

  6. Power on the Security Servers.
Recommended restart cycle for Standalone Composer:
  1. Shut down all the Security Servers.
  2. Shut down all the Connection Servers.
  3. Shut down the Composer server.
  4. Shut down the vCenter Server.
  5. Power on the vCenter Server. Wait for few minutes for the server and all services to start.

    Note: It may take more than 10 minutes. Ensure that all the automatic and delayed start services are started.

  6. Power on the Composer Server. Wait for the server and all services to start.
  7. Power on all the Connection Servers one by one.

    Note: Ensuring that all the services are started before powering on the next Connection Server.

  8. Power on the Security Servers.

Note: All the Connection Servers must be started before you can use the View Administrator page. The administrator page may not appear to function until all the Connection Servers are started. This is an expected behavior.

Impact/Risks

Active sessions may be terminated.

See Also

Request a Product Feature

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