Search the VMware Knowledge Base (KB)
View by Article ID

Legacy applications fail to start with the VMware View 6.0.x agent installed (2091845)

  • 1 Ratings

Symptoms

  • You have a legacy application like an older 16-bit application.
  • You are using the 6.0.x VMware Horizon View Agent.
  • The application worked in 4.x.x. or 5.x.x series versions of View.
  • When attempting to launch the application, you can see the task for the application in the task manager but the application never launches.
  • When ending the wssm.exe task in the task manager, the application functions normally.

Cause

This issue occurs if there is change for enumeration and launching of application for the new application remoting feature in the View Agent 6.0 and 6.0.1.
 

Resolution

To work around the issue:
 
On linked clones:
  1. RDP to the master image.
  2. Open Regedit, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM\Plugins\wssm\applaunchmgr and delete the applaunchmgr key and all contents.
  3. Restart the virtual machine.
  4. Try launching the application.
  5. Power down virtual machine.
  6. Take a snapshot.
  7. Redeploy desktops in the pool.

On Full clones:

  1. RDP to the full clone.
  2. Open Regedit, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM\Plugins\wssm\applaunchmgr and delete the applaunchmgr key and all contents.
  3. Restart the virtual machine.
  4. Try launching the application.

Impact/Risks

If you are using the VMware View Agent for desktop purposes only, then no functionality is lost.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)




Please enter the Captcha code before clicking Submit.
  • 1 Ratings
Actions
KB: