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VMware Virtual Appliances and customizations to operating system and included packages (2090839)

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This article outlines VMware's recommendations and policies on VMware Virtual Appliances and customizations to the operating system and/or included packages.


VMware does not support any modifications or customizations to the underlying operating system and packages included in a VMware-branded Virtual Appliance. This includes adding, updating, or removing of packages, as well as utilizing custom scripts within the operating system of the appliance.

All VMware appliances are thoroughly tested and qualified based on the components and versions included. Updating or changing any components may result in unexpected behavior of the system.

In situations where an appliance has been modified by the customer, VMware reserves the right to request all modifications be reverted and that the issue be reproduced on the base release that was originally provided.

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  • 6 Ratings