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Keystrokes typed into the vSphere Web Client console of a virtual machine do not translate correctly (2071245)

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Symptoms

When you type special characters into the vSphere Web Client console of a virtual machine, you experience these symptoms:
  • Keystrokes for special characters typed in to the vSphere Web Client console of a virtual machine do not translate correctly.
  • The affected characters can include, but are not limited to:

    • / (slash)
    • \ (backslash)
    • . (period)
    • - (dash)
    • _ (underscore)
    • & (ampersand)
    • , (comma)
    • : (semicolon)
    • $ (dollar sign)
    • £ (pound sign)
    • @ (at symbol)

  • This issue occurs when you use a Swedish, Turkish, German, Swiss, French or Austrian locale on your computer or keyboard.
  • This issue does not occur when:

    • You connect via a remote desktop to the affected virtual machine.
    • You use the vSphere Client console of a virtual machine.
    • You use the vSphere Web Client on a console of a Windows guest operating system.

Resolution

This is a known issue affecting vSphere vCenter Server 5.5 and 6.0.
 
To resolve this issue, use the VMware Remote Console, available at VMware Downloads.

To work around this issue on a virtual machine, use one of these options:
  • Change the operating system keyboard layout to another locale on the machine opening the console.

    Note: This makes further characters available for usage but some characters may still be affected.

  • Connect to the affected virtual machine through a remote desktop.

Additional Information

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Tags

 keyboard mapping international language

See Also

Update History

<pre>09-08-2015 - Added 6.0 product </pre>

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