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Adding a vApp from a shared catalog in VMware vCloud Director 5.5 fails with the error: No access to entity (2063431)

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  • Downloading a vApp from a shared catalog in VMware vCloud Director 5.5 fails.
  • You are unable to deploy a vApp from a shared catalog.
  • You see an error similar to:

    DEBUG | pool-jetty-81 | OperationsManagerImpl | Required but missing operations:
    Operations not found on null (com.vmware.vcloud.entity.catalog ddc1f969-3aca-400f-8203-8adbb5d6cc5c) |
    WARN | pool-jetty-81 | BatchTask | Error executing backend call. | No access to entity "com.vmware.vcloud.entity.catalog:ddc1f969-3aca-400f-8203-8adbb5d6cc5c".
    at sun.reflect.GeneratedMethodAccessor1403.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)


This issue occurs if you share a vApp with all organizations by selecting the All Organizations option in vCloud Director 5.5.


This issue is resolved in vCloud Director 5.5.1. For more information see vCloud Director 5.5.1 Release Notes.

To work around the issue, manually share the catalog with each organization: 
  1. In vCloud Director, navigate to Catalogs > My Organization's Catalogs.
  2. Select the Catalogs tab and right-click the catalog you want to share.
  3. In Catalog Properties: catalog dialog, click Add Organization.
  4. Click Specific Organizations and add each organization with which you want to share.

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