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"Reset to device, \Device\RaidPort0, was issued" error in the Windows event log (2063346)

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Symptoms

When running the LSI_SAS controller in a Windows virtual machine, you experience these symptoms:
  • The Windows event log reports the error:

    Reset to device, \Device\RaidPort0, was issued

  • The guest operating system of the Windows virtual machine runs so slow that it is functionally unresponsive, but does not fail

Purpose

The Reset to device, \Device\RaidPort0, was issued error when running the LSI_SAS controller in a Windows virtual machine is fixed in 1.34.02 and later of the LSI_SAS driver. 

Resolution

This is a known issue affecting Windows LSI_SAS inbox driver.
 
This issue is fixed in 1.34.02 and later of the LSI_SAS driver. Download the LSILogic SCSI controller driver from the download center at the Avago Technologies Web site. Use the Search tab to download the LSIMPT adapter driver for your guest operating system at Support Documents and Downloads and select the appropriate driver from the list. The downloaded driver zip archive also contains a text file that lists the instructions on how to install the driver during the installation of the Windows operating system.

Note: The preceding link was correct as of October 05, 2015. If you find the link is broken, provide a feedback and a VMware employee will update the link.

Alternatively, work around this issue by configuring the virtual machine to use the VMware Paravirtual SCSI driver. For more information, see Configuring disks to use VMware Paravirtual SCSI (PVSCSI) adapters (1010398).

Note: If the virtual machine is part of a Microsoft Cluster, prior to changing the controller, see Microsoft Clustering on VMware vSphere: Guidelines for supported configurations (1037959).

Additional Information

Tags

reset to device device raidport0 was issued

See Also

Request a Product Feature

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