Search the VMware Knowledge Base (KB)
View by Article ID

Unable to license VMware Player for Linux (2060266)

  • 1 Ratings


  • The Enter License Key button does not display in the License Key Entry field when you click Help > Enter License.
  • Licensing VMware Player for Linux fails
  • Unable to license VMware Player for Linux


In some instances, installing from the command line using sudo does not elevate the installation to the correct permissions. As a result, the license key entry field does not display.


To resolve this issue, you must manually invoke the serial number entry. 

To manually invoke the serial number entry:
  1. Open a terminal window. For more information, see Opening a command or shell prompt (1003892).
  2. Run this command to open the Enter License Key dialog:

    sudo /usr/lib/vmware/bin/vmware-enter-serial

To ensure this issue does not occur on a new installation, use these best practices:
  • When installing VMware Player for Linux, log in as root (and not just using sudo privileges). Logging in as root ensures that the license key entry box displays correctly.
  • For Ubuntu, from a console, run sudo su. For other Linux distributions, from a console, run su. Enter your password when prompted, then proceed with the installation of VMware Workstation.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)

Please enter the Captcha code before clicking Submit.
  • 1 Ratings