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ESXi 5.x with E1000e adapter fails with purple diagnostic screen (2059053)


  • The ESXi 5.x host with a virtual machine that uses an E1000e adapter fails with a purple diagnostic screen (PSOD).
  • You see the backtrace:

    @BlueScreen: #PF Exception 14 in world wwww:WorldName IP 0xnnnnnnnn addr 0x0
    0xnnnnnnnn:[0xnnnnnnnn]E1000PollRxRing@vmkernel#nover+ 0xdb9


You must apply the patch provided by VMware on the ESXi host to resolve this issue. 


This issue is resolved in:
  • ESXi 6.0 GA, available at VMware Downloads.
  • ESXi 5.5, Patch Release ESXi550-201410001 (2087358). For more information, see VMware Downloads

    To download, use Release date October 15, 2015 and build number 2143827.

  • ESXi 5.1 Update 2, available at VMware Downloads
  • ESXi 5.0 Patch Release ESXi500-201401001. For more information, see VMware Downloads.

    To download, use Release date January 23, 2014 and build number 1489721.

NoteEnsure to update VMware Tools immediately after updating the ESXi host version.

To work around this issue if you do not want to upgrade, use one of these options:

  • Use the VMXNET3 virtual adapter and reduce the usage of the E1000e series adapter. For more information on adding or modifying a virtual machines virtual network interfaces, see Change the Virtual Network Adapter (NIC) Configuration in the vSphere Web Client section in the vSphere Virtual Machine Administration Guide.
  • In virtual machines that use the E1000e adapter, disable RSS or configure the RSS multiple rx queue to 1 in the guest operating system.


purple diagnostic screen, ESXi host crashes, ESXi PSOD


purple diagnostic screen, ESXi host crashes

See Also

Update History

01/29/2014 - Added 5.0 patch details in the Resolution section. 03/05/2014 - Added note regarding equivalent PowerCLI 5.5 command 03/12/2015 - Added Resolution information, ESXi 6.0 resolves the issue. 04/23/2015 - Removed e1000 adapter references as this adapter is not affected by this issue. 06/25/2015 - Added the details of ESXi 5.5 Update 1 resolution

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  • 137 Ratings