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Upgrading to vSphere Update Manager 5.5 on a Microsoft Windows platform (2058423)

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This article provides step-by-step guidance for upgrading to vSphere Update Manager 5.5.

This article assumes that:

Important: Having the services located on multiple Microsoft Windows servers increases the complexity of maintaining the environment. Additional complexity comes in the form of administration overhead and licensing costs. In addition, this configuration introduces points of failure, such as network connectivity and name resolution related issues which may involve engaging additional vendors during outages and maintenance windows. Please make sure that your infrastructure is configured in a redundant manner and you allocate appropriate resources considering these factors.


Upgrade steps for vSphere Update Manager 5.5

  1. Mount the vSphere 5.5 installation media. The installation wizard appears.
  2. In the left pane, under VMware vCenter Support Tools, click vSphere Update Manager and then click Install.

    Note: If any of the prerequisites are not met, they are listed in the right pane under Prerequisites.

  3. Select the appropriate language from the dropdown and click OK.
  4. In the welcome screen, click Next. If a previous version of vSphere Update Manager is already installed, the welcome screen displays the message: 

    An earlier version of VMware vSphere Update Manager is already installed on this computer. Click OK to upgrade to 5.5.0

  5. Review the End User License Agreement. If you agree, select the I accept the terms in the license agreement option and click Next.
  6. Optionally, select the Download updates from default sources immediately after installation option and click Next.

    Note: This option automatically checks for downloading updates. If you want to review the default download sources or configure vSphere Update Manager to use a shared repository, deselect this option.

  7. Enter the vCenter Server URL and a username and password and then click Next.

    • If the Fully Qualified Domain Name (FQDN) or IP address of the vCenter Server and/or the username are not auto-populated, enter the FQDN and/or username manually.
    • Ensure that the username entered has a minimum of Register extension privilege to be able to register vSphere Update Manager with vCenter Server.

  8. When prompted, enter the database user name and password for the existing database and click Next.
  9. Select one of these options when prompted with a database upgrade warning:
    • Upgrade existing Update Manager database

      Note: You must acknowledge that a backup has been taken of the Update Manager database.

    • Do not upgrade the existing Update Manager database

  10. Click Next.
  11. In the dialog that appears, check if the alternative TCP port numbers for the SOAP, Web, and SSL ports of vCenter Server appear and then click Next.
    Note: These field are automatically populated with the appropriate URL and port numbers if the service is installed in the current system. The default ports are 8084, 9084, and 9087 respectively.

  12. Optionally, from the dropdown, select either the IP address or the FQDN of vSphere Update Manager and then click Next

    Note: Ensure that vCenter Server and the ESXi/ESX hosts can resolve the vSphere Update Manager.

  13. Optionally, select the Yes, I have Internet connection and I want to configure proxy settings now option and click Next.
  14. Provide the proxy server address and the proxy server port and then click Next.
  15. Optionally, select the Authenticate proxy using the credentials below option if your proxy server requires authentication and then click Next.
  16. Optionally, provide an alternative installation location and then click Next

    • The path must conform to NTFS naming restrictions.  For more information, see the Microsoft TechNet article Naming Files, Paths, and Namespaces.

      The preceding link was correct as of September 19, 2013. If you find the link is broken, provide feedback and a VMware employee will update the link.

    • The installation requires 120 GB of disk space to be available. For more information, see the Update Manager Hardware Requirements section in the Installing and Administering VMware vSphere Update Manager Guide

    • If the current system does not have 120 GB of disk space available, a warning is displayed when you click Next. Click OK to acknowledge the warning.

  17. In the Ready to Install screen, click Install to start the installation.
  18. When the installation completes, click Finish.

Post upgrade of vSphere Update Manager 5.5

After upgrading vSphere Update Manager 5.5:

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


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