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End of Availability and End of Support Life for vCloud Networking and Security 5.1 Standalone (2055410)

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Purpose

This article provides information on the End of Availability and End of Support Life for vCloud Networking and Security 5.1 Standalone.

Details

This article provides:

About the End of Availability and End of Support Life

VMware has announced the End of Availability (EOA) of the VMware vCloud Networking and Security 5.1 Standard and Advanced editions for sale as standalone products effective September 30, 2013. However, vCloud Networking and Security 5.5 is only available as part of VMware vCloud Suite 5.5 and is not available as a standalone product.
 
VMware is extending the Support for vCloud Networking and Security 5.5. Generally, as per VMware Enterprise Application Support Policy, VMware supports the current release of software for 2 years from the general availability of the Major Release, or the latest released version for 12 months. However, VMware provides extended support for vCloud Networking and Security 5.5 with support available for 3 years from general availability. Customers gets telephone and Internet support for vCloud Networking and Security 5.5 until their current contract expires or until Q3, 2016, whichever is earlier.
 
The End of Support date for vCloud Networking and Security 5.1 remains as September 10, 2014.

General FAQs

  • Why is VMware discontinuing sales of vCloud Networking and Security Standard and Advanced editions as standalone SKUs?

    Dynamic virtual and cloud infrastructures require an integrated approach to packaging for all for the essential capabilities to build a virtual data center. VMware is committed to exceptional customer experience through simplified packaging and unified licensing. vCloud Networking and Security provides essential networking and security capabilities for virtualized compute environment. To make this technology more easily accessible, VMware is simplifying its packaging. VMware retires the vCloud Networking and Security Standard and Advanced editions for sale as standalone products effective September 30, 2013. However, vCloud Networking and Security 5.5 still be available as part of vCloud Suite, with all the features available in vCloud Suite Standard, Advanced and Enterprise editions.

  • Who is entitled to vCloud Networking and Security 5.5?

    Existing customers of vCloud Networking and Security 5.1 Standard or Advanced edition who are currently under an active Support and Subscription (SnS) contract are entitled to upgrade to vCloud Networking and Security 5.5. Eligible customers can download vCloud Networking and Security 5.5 from the VMware Download Center.

  • What license key is required to upgrade to vCloud Networking and Security 5.5?

    Existing customers who are currently under an active SnS contract can use their vCloud Networking and Security 5.1 license key.

  • What is the migration path for customers who own vCloud Networking and Security 5.1 standalone licenses?

    There are two options for existing for customers of vCloud Networking and Security 5.1 standalone product SKUs:
    • Existing customers can maintain their vCloud Networking and Security investment by taking their support and subscription (SnS) entitlement to vCloud Networking and Security 5.5. All existing customers with an active Support and Subscription contract are entitled to vCloud Networking and Security 5.5. However, support is not available after end of support date.
    • If customers want to upgrade to vCloud Suite, VMware offers a fair value conversion process. For more information, see VMware Fair Value Conversion Program.

  • When is the last day that customers can purchase vCloud Networking and Security Standard or Advanced standalone editions?

    vCloud Networking and Security will no longer be available for sale as standalone SKUs as of September 30, 2013. After that, customers can access equivalent functionality in vCloud Suite Standard, Advanced or Enterprise editions.

    When will support and subscription (SnS) services for vCloud Networking and Security 5.1 Standard or Advanced standalone editions end?

    The End of Support for vCloud Networking and Security 5.1 remains as September 10, 2014. For more information, see the VMware Lifecycle Product Matrix.

  • Since vCloud Networking and Security 5.5 does not have editions, what features will vCloud Networking and Security 5.1 Standard customers get when they upgrade to 5.5?

    vCloud Networking and Security 5.1 Standard customers under active Support and Subscription are entitled to vCloud Networking and Security 5.5. Since 5.5 release does not have any editions, these customers will get all the features of vCloud Networking and Security 5.5. This means that these customers will get the additional features: Edge High Availability, Load Balancing and Data Security. However, vCloud Networking and Security 5.1 Standard customers may not be able to see the new features in VMware vCenter, but the features are functional. This is a known caveat to ensure smooth customer upgrade experience, without having to trade in the 5.1 license key and acquire new one to upgrade to 5.5.

  • Will vCloud Networking and Security continue to operate even after the end-of-support date is passed?

    Yes, the product continues to function but VMware does not provide access to support services, patches or maintenance releases.

  • Will there be any pricing changes to existing SnS contracts for vCloud Networking and Security?

    vCloud Networking and Security 5.1 Standard and Advanced customers who take advantage of the entitlement to vCloud Networking and Security 5.5 can renew SnS contracts based on the then current price for vCloud Networking and Security 5.5 Support and Subscription. SnS costs will not change prior to the renewal of an SnS contract.

FAQs for vCloud Director Customers

  • VMware used to offer vShield Edge (Edge Basic) for vCloud Director. Will that functionality still be available?

    With the release of vCloud Networking and Security 5.1 in 2012, Edge for vCloud Director was replaced by vCloud Networking and Security 5.1 for vCloud Director 5.1. Now with the release of vCloud Networking and Security 5.5, VMware will continue offering vCloud Networking and Security 5.5 for vCloud Director. This offering enables only three features in vCloud Networking and Security: perimeter firewall, NAT and DHCP.

  • Are vCloud Director customers entitled to vCloud Networking and Security 5.5?

    vCloud Director customers are not entitled to entire the feature-set of vCloud Networking and Security 5.5. They are only entitled to vCloud Networking and Security 5.5 for vCloud Director, subject to vCloud Director end of availability plans. This offering enables only three features in vCloud Networking and Security: perimeter firewall, NAT and DHCP.

FAQs for vCloud Suite Customers

  • Will existing vCloud Suite customers notice any difference in vCloud Networking and Security functionality when they upgrade to 5.5 version of the suite?

    Existing vCloud Suite Standard customer will get additional features that were previously only available in vCloud Networking and Security Advanced edition, such as Edge High Availability, Load Balancing and Data Security. Customers who upgrade to 5.5 version may not be able to see the new features in VMware vCenter Server, but the features are functional. There will be no feature changes for vCloud Suite Advanced and Enterprise customers.

FAQs for vShield Edge, App and Data Security Customers

  • Are VMware vShield Edge, App and Data Security customers entitled to vCloud Networking and Security 5.5?

    With the release of vCloud Networking and Security 5.1, VMware offered an entitlement path for existing vShield Edge, App and Data Security customers to vCloud Networking and Security 5.1. Customers who took advantage of the entitlement path to vCloud Networking and Security 5.1 and are under active Support and Subscription contract are therefore entitled to vCloud Networking and Security 5.5. The pre-requisite to deploying vCloud Networking and Security 5.5 on vSphere Enterprise+ still applies.

  • Where can customers get more information on vShield EOA and EOL?

    For more information regarding the vShield End of Availability, refer to the VMware LIfecycle Product Matrix.

FAQs for vShield Endpoint Customers

  • How will VMware vShield Endpoint capability be made available and licensed?

    VMware vShield Endpoint capability is available to all vSphere 5.5 Essentials+ and higher customers at no charge. Endpoint is enabled using the vSphere license and as such does not require any additional license. For more information, see the vSphere 5.5 product page.

  • How do customers with an older version of vSphere, get Endpoint functionality?

    All vSphere 4.1, 5.0 and 5.1 customers with active support contracts are entitled to Endpoint, at no additional charge. In order to use Endpoint functionality, vSphere customers must be at vSphere and vCenter 4.1 Update 3 or higher. Endpoint is not supported for vSphere 4.1 Update 2, Update 1 or GA version. For more information, For more information, see the vSphere 5.5 product page.

  • Where can customers get more information on downloading and enabling vShield Endpoint for vSphere 5.1.x, vSphere 5.0.x, and vSphere 4.1 Update 3?

    For detailed information and compatibility matrix, see Downloading and enabling vShield Endpoint on supported vSphere platforms (2036875).

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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