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Configuring an ESX/ESXi host to restart after becoming unresponsive with a purple diagnostic screen (2042500)

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Purpose

This article provides instructions on how to configure an ESX/ESXi host to automatically restart after becoming unresponsive with a purple diagnostic screen.

Resolution

Note: The default and VMware recommended setting is to leave the host in an unresponsive state with the purple diagnostic screen displayed on the console screen to aid in troubleshooting.

This default behavior can be modified in cases where an automatic reboot is desired.

To modify the default behavior:
  1. Connect to the host via the command line using Secure Shell (SSH) or the direct console.

    Note: For more information see Using Tech Support Mode in ESXi 4.1 and ESXi 5.x (1017910).

  2. Run the command:
esxcfg-advcfg -s seconds /Misc/BlueScreenTimeout
Where seconds is a numerical value. For example:
esxcfg-advcfg -s 120 /Misc/BlueScreenTimeout

See Also

Update History

03/03/2014 - Added ESXi 5.5 to Product Versions.

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