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Symantec Endpoint Protection 12.1.2 – vShield-enabled Shared Insight Cache (2039762)

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Symantec Endpoint Protection is a client-server solution that protects laptops, desktops, Windows and Mac computers, and servers in your network against malware. Symantec Endpoint Protection combines virus protection with advanced threat protection to proactively secure your computers against known and unknown threats.

This comprehensive solution protects confidential and valuable information by combining multiple layers of protection on a single integrated client. Symantec Endpoint Protection reduces management overhead, time, and cost by offering a single management console for clients.

Virtual clients in a VMware vShield infrastructure can use a vShield-enabled Shared Insight Cache to reduce scan loads. A vShield-enabled Shared Insight Cache runs in a Symantec Endpoint Protection Security Virtual Appliance. Windows-based Guest Virtual Machines (GVMs) use VMware vShield Endpoint to access the Shared Insight Cache.

Disclaimer: The Symantec product referenced in this article is a software module that is developed and supported by Symantec. Use of this product is also governed by the end user license agreement of Symantec. You must obtain from Symantec the application, support, and licensing for using this product. For more information,see


VMware software requirements to install a Symantec Endpoint Protection Security Virtual Appliance

The following table describes the VMware components that you must have installed before you can install a Security Virtual Appliance. After installing the appliance, you can enable a vShield-enabled Shared Insight Cache for the Guest Virtual Machines to use.

VMware vSphere
One of these versions:
  • ESXi 5.1
  • ESXi 5.0 Update 1
  • ESX 4.1, with Patch ESX410-201107001
VMware vShield
One of these versions:
  • VMware vShield Manager 5.1 with VMware vShield Endpoint 5.1
  • VMware vShield Manager 5.0 Update 1 with VMware vShield Endpoint 5.0 Update 1

    Note: You must use vShield Manager to deploy vShield Endpoint to each host you want to manage.
For more information on using VMware vShield 5.1, see Installing vCloud Networking & Security 5.1x best practices (2034173).
For more information on using VMware vShield Endpoint 5.0 with vSphere 4.1, see Using vShield Endpoint 5.0 and vShield Data Security 5.0 with vSphere 4.1 (2008084).

Documentation links

Technical Support

Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base.

All support services will be delivered in accordance with your support agreement and the enterprise technical support policy as on date.

Contacting Technical Support

Customers with a current support agreement may access Technical Support information at

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


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