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Support for third-party software development using VMware APIs (2037792)

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This article provides information about support for third-party software development using VMware APIs.


Occasionally, VMware Technical Support receives Support Requests requesting SDK support. As stated in the VMware SDK Support Policy, Technical Support Contracts for VMware vSphere and related products entitle you to installation-only support for vSphere SDKs and CLI tools.

Note: For clarification, no code, script, or API troubleshooting is done by VMware Technical Support.

If you have purchased third-party software, and require assistance for a VMware API that is used by the software, the software company must open a VMware SDK Support Request (also known as developer support) or a VMware Partner Support Request, rather than a VMware Technical Support Request.

The responsibility for managing the Request remains with the third-party software company.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


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  • 2,287 Ratings