Search the VMware Knowledge Base (KB)
View by Article ID

Registering VMware vCenter Server Heartbeat 6.5.x plug-in manually (2034869)

  • 1 Ratings

Symptoms

  • During setup of vCenter Server Heartbeat 6.5.x, the Heartbeat plug-in fails to register
  • Cannot register the Heartbeat plug-in

Purpose

This article provides steps to register the Heartbeat plug-in manually in vCenter Server.

Cause

During installation, if proper credentials are not provided, the setup continues but the system recommends that the Heartbeat plug-in be registered manually.

Resolution

To manually register the vCenter Server Heartbeat plug-in manually when vCenter Server is running on a virtual machine:
  1. With the vCenter Server Heartbeat pair in sync, on the active server, open an elevated command prompt and navigate to C:\Program Files\VMware\VMware vCenter Server Heartbeat\tomcat\apache-tomcat-6.0.32\bin.
  2. Run the command:

    RegExt -register vcenterServer[:port] username password hbconf.xml HeartbeatPublicServiceName

    Where:
    • vCenterServer is the Principal Public (shared) vCenter Server hostname. If vCenter Server is non protected by Heartbeat, this is simply the hostname.
    • port is the https port on which vCenter Server is running. By default, the port is 443.
    • username is the valid username with administrator privileges on the vCenter Server.
    • password is the password of the user with administrator privileges on the vCenter Server.
    • HeartbeatPublicServiceName is the Principal Public (shared) hostname of the server where Heartbeat is running.

  3. Copy the hbconf.xml file created in step 2 to C:\Program Files\VMware\VMware vCenter Server Heartbeat\tomcat\apache-tomcat-6.0.32\webapps\vcshb.
  4. Perform a switchover to make the Secondary server active.
  5. Repeat Steps 1-3 on the Secondary server.
To register the vCenter Server Heartbeat plug-in manually when vCenter Server is running on a physical machine:
  1. With the vCenter Server Heartbeat pair in sync, on the Primary/active server, open an elevated command prompt and navigate to C:\Program Files\VMware\VMware vCenter Server Heartbeat\tomcat\apache-tomcat-6.0.32\bin (the default location).
  2. Run the command:

    RegExt -register localhost username password C:\Program Files\VMware\VMware vCenter Server Heartbeat\tomcat\apache-tomcat-6.0.32\webapps\vcshb\hbconf.xml

    Where:
    • username is a valid username with administrator privileges on the vCenter Server
    • password is the password of the user with administrator privileges on the vCenter Server

  3. Copy the hbconf.xml file created in step 2 to C:\Program Files\VMware\VMware vCenter Server Heartbeat\tomcat\apache-tomcat-6.0.32\webapps\vcshb.
  4. Perform a switchover to make the Secondary server active.
  5. Repeat steps 1-3 on the Secondary/active server.

To manually register the Web Client plugin:

  1. On the Primary/active server, navigate to C:\Program Files\VMware\VMware vCenter Server Heartbeat\tomcat\apache-tomcat-6.0.32\webapps\ROOT.
  2. Copy the hbwc.zip file to C:\Program Files\VMware\Infrastructure\vSphereWebClient\plugin-packages.
  3. Unzip the hbwc.zip file and delete or move the hbwc.zip file leaving hbwc as the folder at this level.
  4. Restart the VMware Web Client.

    Note: Ensure that the machine on which the browser is running has internet access.

  5. Log in to the Web Client. Under vCenter Server, the Monitor/Heartbeat tab should be visible.

Update History

09/20/2012 - Added Step 4 to Resolution 11/08/2012 - Added links to guides in the Additional Information section

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.

What can we do to improve this information? (4000 or fewer characters)




Please enter the Captcha code before clicking Submit.
  • 1 Ratings
Actions
KB: