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Attempting to reconnect an ESXi host that appears as Disconnected in vCenter Server fails with the error: Timed waiting for vpxa to start (2031936)

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  • The ESXi host appears as disconnected in vCenter Server
  • Attempting to reconnect the host fails
  • You see the error:

A general system error occurred: Timed waiting for vpxa to start


This issue occurs if one or more virtual machines on the host are running on a large number of snapshots. The maximum number of snapshots supported is 32. For more information, see  Adding an ESXi 5.0 host to vCenter Server 5.0 fails with the error: A general system error occurred (2009217).



To resolve this issue:

  1. Restart the Management agents on host. For more information, see Restarting the Management agents on an ESX or ESXi host (1003490).
  2. Log in to the host directly using the vSphere Client.
  3. Right-click the virtual machine and click Remove from Inventory.
  4. Restart the Management agents on the host.
  5. Right-click the host in vCenter Server and click Reconnect.  
Note: If the problem persists after trying the steps in this article, file a support request with VMware Support and note this Knowledge Base article ID (2031936) in the problem description. For more information, see How to Submit a Support Request.

Additional Information

To find out how many snapshots exist for a virtual machine(s):
  1. Log in as root to one of the ESXi host through SSH or Command Line Interface (CLI) that has access to the VMFS datastore(s) where the virtual machine(s) resides on.
  2. Run this command:

    find /vmfs/volumes/*/* -iname *delta*

See Also

Update History

10/09/2012 - Added ESXi 5.1 to Products 03/01/2013 - Added additional cause and link to VMware Interoperability Matrix 05/30/2013 - Added additional cause and link to the KB article

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  • 17 Ratings