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Accessing the Storage tab view in vCenter Server 5.0 fails with an internal error: com.vmware.vim.sms.fault.serviceInitializationException (2015180)

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  • Selecting the Storage Tab view in VMware vCenter Server 5.0 fails with internal error:


  • You see this alert on the vCenter Service Status window:

    VMWARE vCenter Storage Monitoring Service -> Service initialization failed.In the C:\ProgramData\VMware\VMware VirtualCenter\Logs\sms.log file you see the following errors: 2012-02-27 08:04:30,468 [Thread-17] DEBUG com.vmware.vim.sms.util.SimpleTimeCounter - TIMER STARTED: Query get_vpx_datacenter 2012-02-27 08:04:30,468 [Thread-17] ERROR com.vmware.vim.sms.provider.VcProviderImpl - Failed populating service cache org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Invalid object name 'dual'.)


  • The vCenter 5.0 instance was previously installed against an Oracle database.
  • During installation, the C:\ProgramData\VMware\VMware VirtualCenter\ file is updated with Oracle drivers.
  • The database is changed to a SQL database.
  • Entries in the file has never been removed or updated to SQL Server drivers.

For more information on the root cause of this issue, see vCenter 5.0 U1 Release Notes.


To resolve this issue, you must:
  1. Backup this file: 

    C:\ProgramData\VMware\VMware VirtualCenter\

  2. Remove the reference to the Oracle drivers from this file: 

    C:\ProgramData\VMware\VMware VirtualCenter\ 
After an upgrade to vCenter Server 5.0, the database type in may be incorrectly changed, affecting vCenter functionality. This can occur if the database server hostname contains the substrings "db2" or "oracle".
To workaround this issue, ensure that the database Server hosting the vCenter Database does not contain the string "db2" or "oracle". Alternatively, you can change the to the correct format.

Request a Product Feature

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