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Audio distorted in Windows 7, Vista and Windows 2008 server virtual machines on VMware Workstation (2012007)

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Symptoms

  • When attempting to play audio in your virtual machine it is distorted
  • Audio in your virtual machine is not clear
  • There are skips, jumps, pops, hisses, or crackles in the audio in your virtual machine

Cause

Starting with version 8, the VMware Workstation comes with new HD Audio device compatible with the RealTek ALC888 7.1 Channel High Definition Audio Codec. On occasion, it is possible that the sound output in stereo is distorted due to the advanced speaker properties are incorrectly configured.

Resolution


To resolve this issue, adjust the speaker configuration on your virtual machine.

To adjust the speaker configuration on your virtual machine:
  1. Navigate to Start > Control Panel and select Hardware and Sound.
  2. Click Sound.
  3. Select  Speakers and then click Properties.
  4. Navigate to the Advanced tab.
  5. Select 24 bit, 44100 Hz (Studio Quality) or higher, using the dropdown menu.
  6. Click Apply, then click OK.
  7. Restart your virtual machine.

The audio output should now sound better.

Additional Information

If the virtual machine crashes on making the changes, edit the .vmx file of the virtual machine and delete the entry given below. For more information, see Editing the .vmx file of a VMware Workstation and VMware Player virtual machine (2057902).

sound.virtualDev = "hdaudio"

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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