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vShield/NSX Manager Web interface does not update in VMware vCloud Networking and Security 5.x and NSX for vSphere 6.x (2007082)

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  • The Web interface to vShield/NSX Manager does not get updated
  • You see this message next to the vShield Manager product after the installation:

    Not applicable to ESX version below 4.1


To resolve this issue, disable and then re-enable Web services.

To disable and re-enable Web services:
  1. Log in to the vShield/NSX Manager virtual machine using the admin credential:

  2. To enable root privilege, run this command:


  3. Enter the admin password again.

    Note: Use this privileged command only under the direction of VMware Support.

  4. Run this command to configure the terminal:

    config t

  5. Run this command to disable the Web services:

    no web-manager

  6. Wait for a second or two and then enable the Web service using this command:


  7. Run this command twice to exit the system:

    exit <enter>

  8. Reload the client to see the changes.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 22 Ratings

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  • 22 Ratings