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How to reset the root password in VMware vRealize Operations Manager (2001476)

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This article provides steps to reset the virtual appliance root password in VMware vCenter Operations Manager and vRealize Operations Manager.
  • In vRealize Operations Manager, when you log in to the console of the virtual application for the first time, you are forced to set a root password.
  • The vRealize Operations Manager console root password can be different than the admin account password that you set when configuring the vRealize Operations Manager master node. 


To reset the root user password:

vCenter Operations Manager 5.x:

  1. Start the virtual appliance and navigate to the console for the virtual machine in the vSphere Client.
  2. On the GRUB menu, select SUSE Linux Enterprise Server for VMware.
  3. Type e to edit the line. A list of items in the GRUB configuration file appears.
  4. Select the line that starts with kernel and type e to edit the line.
  5. At the end of the line, press the spacebar and type init=/bin/sh.
  6. Press Enter to exit edit mode.
  7. On the GRUB screen, type b to start single-user mode. The virtual appliance starts in single-user mode.
  8. To change the root user password, type passwd root and adhere to the on-screen prompts.
  9. To restart the virtual appliance, type reboot and press Enter.

After the virtual appliance restarts, you can log in using the new password.

vRealize Operations Manager 6.x:

  1. In the vRealize Operations Manager administration interface, take the vRealize Operations Manager node offline.
  2. In the vSphere Client, open the console of the node.
  3. With the console open, restart or power on the virtual machine.
  4. When the GRUB loader menu appears, immediately use the up and down arrow keys to navigate to the following option:
         SUSE Linux Enterprise Server {version} for VMware
    Press the up and down arrow keys even if the option appears to already be selected. Otherwise, the machine continues to restart, and you have to start over.

    The cursor appears at the end of a line of boot options near the bottom of the display.

  5. Type init=/bin/sh, which adds another option to the line.
  6. Press Enter.

    The virtual appliance starts in single-user mode.

  7. Type passwd root, and follow the prompts to create a new root password. 
  8. Type reboot, and press Enter.
After the virtual appliance restarts, you can log in using the new password.

Update History

5/14/2013 - Added VMware vCenter Operations Manager (vApp) 5.x

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