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"The requested resource admin is not available" error when connecting to the View Admin page (2001277)

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Symptoms

  • Connection to the View Admin page fails
  • You see this error when opening https://servername/admin in a browser:

    HTTP Status 404 - /admin/
    The requested resource (/admin/) is not available

Cause

This issue occurs if the files in installpath\webapps are corrupted.

Resolution

To resolve this issue, recreate the installpath\webapps\admin folder.

To recreate the installpath\webapps\admin folder:
  1. On the Connection Server, open Windows Services and stop the VMware View Web Component service.
  2. Navigate to installpath\Server\broker\webapps\admin.

    For example, C:\Program Files\VMware\VMware View\Server\broker\webapps

  3. Rename the admin folder.

    For example, admin_old

  4. Start the VMware View Web Component service.

    The admin folder is automatically recreated

  5. Navigate to https://servername/admin.
  6. Delete the renamed admin folder.

Tags

view-connection-server  view-connection-server-unavailable

Update History

11/05/2012 - Added View Manager 5.0.x and 5.1.x to Product Versions 7/14/2014 - Added Horizon View 5.2 and 5.3 to Product Versions

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