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VMware View Agent fails to uninstall (2000017)

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Symptoms

  • The View Agent fails to uninstall.
  • You see the error:

    Error 1921. Service VMware View Composer Guest Agent Server (vmware-view composer-ga) could not be stopped. Verify that you have sufficient privileges to stop system services.

Cause

This issue occurs if the View Composer Guest Agent Server service is not stopped by the uninstaller.

Resolution

To resolve this issue, stop the View Composer Guest Agent Server service.

To stop the View Composer Guest Agent Server service:
  1. Log in to the virtual machine as an administrator.
  2. Stop the View Composer Guest Agent Server service manually. For more information, see Stopping, starting, or restarting VMware View services (1026026).
  3. Uninstall the agent.
If you are not able to stop the service:
  1. Disable the View Composer Guest Agent Server service and reboot.
  2. Log in as an administrator.
  3. Uninstall the agent.

Tags

view-agent  view-agent-uninstall  view-agent-uninstall-fails

See Also

Update History

05/29/2012 - Updated to include View Manager 5.0 02/06/2013 - Fixed the typo in Symptoms section 06/24/2013 - Added the latest product release to the product section. 05/21/2014 - Added Horizon View 5.3 to Product Versions. 07/03/2014 - Added View 6.0 to Product Versions.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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