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VMware VirtualCenter Management Webservices fails to start (1038714)

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You experience these symptoms in vCenter Server 4.1:
  • Cannot start the VMware VirtualCenter Management Webservices service
  • The VMware VirtualCenter Management Webservices service starts initially, but fails subsequently 
  • In the vim-tomcat-shared.log file, you see entries similar to:

    [2011-03-29 09:47:46,953 Thread-1 ERROR com.vmware.vim.xhive.InstanceImpl] Xhive internal server not started: Bootstrap file C:\Program Files\VMware\Infrastructure\tomcat/lib/xhiveConfig/data/xhiveDatabase.bootstrap not found or not valid.
    [2011-03-29 09:47:46,957 Thread-1 ERROR com.vmware.vim.xhive.XhiveLifecycleListener] Unable to start xhive:
            at com.vmware.vim.xhive.InstanceImpl.<init>(
            at com.vmware.vim.xhive.InstanceFactory.getXhiveInstance(
            at com.vmware.vim.xhive.InstanceSingleton.initInstance(
            at com.vmware.vim.xhive.XhiveLifecycleListener.lifecycleEvent(
            at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(
            at org.apache.catalina.core.StandardServer.start(
            at org.apache.catalina.startup.Catalina.start(
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(
            at java.lang.reflect.Method.invoke(
            at org.apache.catalina.startup.Bootstrap.start(
            at org.apache.catalina.startup.Bootstrap.main(


This issue occurs if VMware Server is installed on the same machine as vCenter Server. The Webservices process of VMware Server conflicts with the VMware VirtualCenter Management Webservices service.
To resolve this issue, stop the VMware Server Webservice.

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